Terms of Use
Your use of our website and purchase of any of our products is subject to these terms and conditions and by using our website and/or purchasing a product, you agree to be bound by these terms. If you are unhappy with any aspect of these, then you should contact our customer service via email at info.hangoutforever@gmail.
We may amend these terms from time to time, but any changes to these terms will not affect any order already made by you. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on April 14th, 2022.
Buying products on our website
You may place an order for the products on the website by following the various prompts on screen to add a product to your basket. When you have placed all the products you wish to purchase into your basket you may proceed to the check-out area of the website and submit your order to us by clicking the “Proceed to checkout” button.
After placing an order with us, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted.
We require payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us and availability of the product you have ordered is verified, we will send you an email confirming that your order has been accepted and has been dispatched. Our acceptance of your order brings into existence a legally binding contract between us in relation to the purchase of those products.
Availability
All items are subject to availability. We will inform you as soon as possible, before accepting your order, if the goods you have ordered are not available.
Prices and Payment
Please note Hangout Forever has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.
If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognized by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee – we are not responsible for this.
Delivery
The products will be delivered to the delivery address specified by you on the order form. You must therefore ensure its accuracy. Please ensure the address you provide is one where our delivery service can obtain a signature upon delivery of your shipment.
Cancellation and Returns
‘Cancellation by you’.
For most products bought online you have a legal right to change your mind within 14 days of receiving the products and receive a refund.
Please note, this right will not apply to personalized items or goods which have been made to a customer’s specification.
To exercise your right to cancel, you must inform us of your decision to cancel the contract by doing one of the following:
-Email: please email us at info.hangoutforever@gmail.
When notifying us, you should provide your name, home address details of your order, and where available, your phone number and email address.
If you cancel the contract, we will reimburse all payments received from you, not including price of delivery. We may make a deduction from the reimbursement for loss in value of any products supplied, if the loss is the result of unnecessary handling by you. You should therefore take reasonable care of the products while in your possession. We request that you do not remove tags and hygiene seals until you are completely satisfied that the items will not be subject to return. We also request that items are returned with their original packaging including, in the case of shoes and jewellery, original boxes. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
We will make the reimbursement without undue delay, and not later than:
-14 days after the day we receive back from you any products supplied; or
-if earlier) 14 days after the day you provide evidence that you have returned the products.
-We will make the reimbursement using the same means of payment as you used for the initial transaction, unless we have both expressly
agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. You shall send back the goods to ……………..
-without undue delay and in any event not later than 14 days from the day on which you tell us you wish to end the contract.
-You will have to bear the direct cost of returning the goods. When returning items, you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit and you are advised to arrange your own insurance. We will only refund or provide an exchange for the costs of postage / transport where the item returned is faulty
Faulty Goods
If you receive a product and find it is damaged or faulty when it is delivered to you or develops a fault, you may have one or more legal remedies available to you, depending on how quickly you make us aware of the problem. Where you believe a product was delivered damaged or faulty or has developed a fault, please inform us as soon as possible, preferably by sending an email, giving your name, address and order number. Nothing in this section affects your legal rights.
Liability
We are only liable for any losses which are a foreseeable consequence of us breaking the terms of this agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
You must observe and comply with all applicable laws, including obtaining all necessary customs, import or other permits to purchase goods from our website. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Nothing in these terms and conditions limits or excludes any statutory rights you might have as a consumer or our liability to you for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or for any other liability that we cannot legally limit or exclude.